Learn more about the Seasons of Cherry Creek below
Frequently Asked Questions
Who do I contact to schedule my move-in van and where does it park?
Please contact the leasing office to schedule your move-in. Each building on the property has a dedicated loading dock.
How do I reserve an elevator for move-in?
Your leasing agent will coordinate your reservation time. We offer elevator reservations between 9:00 AM - 12:00 PM and 1:00 PM - 4:00 PM.
Where do I pick up my packages?
Packages are delivered to each building's dedicated parcel lockers. Oversized packages are held with our concierge team.
I have family visiting. Are there guest suites available? How do I book that?
We have guest suites available for rental on-site. Reservations and payment can be made with our concierge team.
How do I submit a maintence request?
Maintenance requests can be submitted through the resident portal at BuildingLink.com. Upon moving in, residents are provided with an Inventory and Conditions Form for any outstanding items that may need attention.
Where can I view my lease?
Lease documents and lease renewal documents are available in your Resident Portal at RentCafe.com.
How do I reserve a community room? How much does it cost?
The community room can be reserved through our concierge team. Reservations are based on availability. The rate is $225.00 for a four hour reservation.
Can I rent the kitchen space in my building? How do I do that? How much does it cost?
The Display Kitchen can be reserved through our concierge team. Reservations are based on availability. The rate is $225.00 for a 4 hour reservation.
What amenities can we use? Can my friends from outside the building join me?
Residents have full access to all amenities and events on property. Residents are welcome to have two guests accompany them.
How do I change my address?
Please complete a change of address form provided by the USPS.
What do I do with previous resident’s mail?
Please leave any mail that does not belong to you with the concierge team.
Do you have any housekeeping services you recommend?
Housekeeping services are available through Integrative Environmental Systems. Reach out at IntegrativeEnvironmentalSystems.com or 800-535-5194.
Do you have any dog or cat sitters you can recommend?
We recommend Wag!